Tuesday, December 17, 2013

Celebrus v8

Six months have flown past since I joined Celebrus, and with no further ado I think it’s time to post some information on our latest product release, namely Celebrus v8. This release is hugely important to our clients, rolling together an incredible amount of work over the last couple of years. Given that we’re only a small company, we punch way above our weight. Not heard of us? Well we provide customer analytics on 20K+ web sites worldwide. We sell almost entirely through our channels partners (OnMarc, SAS and Teradata to name but three). 

A very brief summary of what’s new in our latest release:

Real-Time Event Stream

The most important feature in this release. We have for many years provided an analytics facility to crunch data in Celebrus and then push the summarized information out into data warehouses for reporting (Oracle, MySQL, Teradata et al). With this release we can push the detailed event data out in real-time (CSV is often the data format of choice).

This approach is perfect for the new range of data crunching applications like Teradata Aster and Hadoop. Ultra low latency is the key to making this fly. Teradata Aster enables a wide range of data discovery capabilities including path and graph analysis.


Semantic Configuration

One of the unique features of Celebrus is that we turn low level events (clicks, form submits, field interactions et al) into meaningful business events like checkout, basket add, product views, marketing campaign attribution, customer behaviours and much more.

Furthermore, this isn't just for web site users, but is across all channels.

We do this without any tedious, costly and error prone web page tagging. How do we do this? The solution is to configure the Celebrus system with the meaning of certain events, our so-called semantic configuration. You simply configure the system with how to interpret user actions and we turn those low level form submits into a set of meaningful search terms and so on. Easy to do and quick to change as your customer channels evolve.

Real-Time Decision Management

There is some very smart event processing software out there. A good example is Teradata RTIM. RTIM enables you to push personalised messages to your customers in real time through Celebrus. Celebrus provides the customer identification (who) and the reliable delivery platform (where/how) and RTIM does the really interesting part of deciding the content (what/when). Blend into that an understanding of what has worked in the past and RTIM can use its integrated predictive models to fine tune the offers.

Performance

With this release we’ve pushed the envelope way out. Even on some fairly run-of-the-mill multi-core hardware (by today’s standards) we can process 25K+ events per second, sustained. The performance graph below is from one of our test  machines running in a Jenkins cluster. Wondering about the uptick half way through? The result of some tuning around the Java CMS Garbage Collector, but that's another story.




Integrated Security and Management

A single place to manage users and roles across the system. Many of our clients deploy Celebrus to cope with huge event rates (10K+ events per second sustained is common) and so not surprisingly there is a need to scale for performance and reliability reasons. With our latest release, a Celebrus cluster can be managed through a single smart client interface.

I’ve posted some slides here which explain a little more about our company and technology.



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